Frequently Asked Questions
Your guide to elegance and effortless shopping with LaceMade.
How do I determine my correct size for LaceMade garments?
Since our designs often feature vintage-inspired corsetry and delicate lace, we recommend referring to the specific size chart on each product page. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is your international shipping policy?
We offer worldwide shipping. Delivery times typically range from 7 to 15 business days depending on your location. Customs duties and taxes may apply upon arrival and are the responsibility of the customer.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that certain intimate items are final sale.
How should I care for my lace and silk pieces?
To preserve the delicate nature of our fabrics, we recommend hand washing in cold water with a gentle detergent or professional dry cleaning. Avoid wringing the garments and always air dry in the shade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your protection.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.